Effective Date: March 21, 2026

These Terms of Service ("Terms") govern your use of services provided by Vacant Media.

By engaging with our services, website, or communications, you agree to these Terms.

Services Provided

Vacant Media provides video production, marketing support, content strategy, and related business services.

Service scope is defined individually through proposals, agreements, or onboarding documentation.

User Responsibilities

You agree to:

• provide accurate information

• respond to communication requests when necessary

• supply required project assets on time

• respect production timelines

Delays in communication or asset delivery may affect project timelines.

Payments

Payment terms are outlined in individual service agreements, proposals, or invoices.

Services may require deposits, milestone payments, or full payment before delivery depending on the project scope.

Late payments may result in project delays or suspension of services.

Intellectual Property

Ownership terms for creative assets are defined within individual agreements.

Unless otherwise stated:

• final deliverables are transferred upon full payment

• Vacant Media retains the right to display completed work for portfolio and promotional use

Revisions

Revision limits vary depending on the selected service package and are outlined in project agreements.

Additional revisions beyond scope may incur extra charges.

Communication Policy

Clients may receive email and SMS communications related to:

• scheduling

• onboarding

• project updates

• deliverables

• service notifications

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of SMS messaging.

Cancellations and Rescheduling

Scheduling changes should be requested as early as possible.

Deposits may be non-refundable depending on project preparation already completed.

Limitation of Liability

Vacant Media is not liable for indirect, incidental, or consequential damages arising from the use of services.

We do not guarantee specific marketing performance results unless explicitly stated in writing.

Third-Party Platforms

Projects may involve third-party tools including hosting platforms, CRM systems, editing tools, or distribution services.

Vacant Media is not responsible for outages, policy changes, or limitations imposed by those platforms.

Termination

Services may be suspended or terminated if:

• payment obligations are not met

• terms are violated

• abusive behavior occurs

Updates to Terms

We may update these Terms periodically. Continued use of services indicates acceptance of revisions.

Contact Information

Vacant Media Email: info@vacant-media.com